Impact of human factors and errors for product quality and reliability in the integrated approach of product and process design, maintenance and production
Keywords:human factors, errors, product quality, reliability, evidence theory
AbstractGlobalization is the main challenge for all organi-zations developing and producing technical products today. This paper deals with develop an integrated approach to achieve the least manufacturing cost and delivery time to the customer applying concurrent development of product and process keeping the onward end of the maintenance and production process. In this paper, the belief and plausibility computations and forecasting according to the evidence theory for classifying product and its parts failures are also carried out to highlight the capabilities of manufacturing system aiming the highest production quality and reliability. The theoretical consumptions of this research have been checked and confirmed in case study – Large Lithuanian Company Y that develops and produces bicycles and their components. At the further work it is planned to create for each product and process failure case, the case needs to be classified in terms of causes and entered in the knowledge base (KB).